© scalespeeder VoIP in the Call Center. Could be a great way to make some cost cutting pay off while increasing customer relations. IT sounds like a great idea, simple, cost effective, and will link...
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Photo courtesy of iStockphoto, Richard Hobson If you are like most, you are probably slightly confused about the services available for VoIP. Should you use Skype, Live Messenger, Freshtel, Pennytel,...
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© gemsling Not everyone is 100 percent VOIP aware. I came across two articles this week that might help the VOIP newbie. And if you think you know enough already, you just might want to browse them...
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