CTI Group this week announced a partnership with CommPartners Connect to bring CTI's SmartRecord IP hosted VoIP call recording solution to the small and medium sized business markets.
"By partnering with industry leaders like CommPartners Connect, we believe we are providing our solution, SmartRecord IP, with the very best backbone possible to reach the VoIP market," says CTI Group chief technology officer Sid Rao. "Our hope is to make the solutions that have previously only been available to the biggest companies available to every company."
"SmartRecord IP is a hosted voice over IP call recording application," explains eWeek's Nathan Eddy. "With its white-labeled and multitenant architecture offering geographic redundancy and infinite scalability, the solution offers network operators, such as CommPartners Connect, the ability to offer call recording directly from the switch, rather than as an afterthought. SmartRecord IP also makes all recordings available on the Internet through the use of a user-friendly point-and-click Web interface."
More here from TMCnet … and the press release is here.
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