Should You Avoid VoIP
Filed in archive Dangers by Dameon Welch-Abemathy on September 18, 2007
Voice quality and reliability are mission critical: A lot of this comes down to testing throughly. If voice quality and reliability are mission critical, then any VoIP solution you deploy or used should be tested heavily to ensure it meets your needs.
Power or high-speed Internet connections are unreliable: Landlines phones can also be unreliable as well, though perhaps less so than your power and moreso than your Internet connection.
The enterprise needs features VoIP doesn't provide: The only example the author provides is E911. However, with the right service provider, E911 is less of an issue. And you can always design a VoIP system so that 911 calls are routed over a traditional landline. That would reduce/eliminate the need for this to be dealt with over VoIP. With a lack of other examples, I have to call BS on this particular point.
High-speed Internet isn't available: There is nothing preventing you from using VoIP internally and still connecting to the PSTN over regular PSTN lines. It requires working with a clever VoIP solutions provider, but rest assured it's possible.
High-speed Internet usage near capacity: See previous points. If you test throughly, you shouldn't see a problem. That being said, if your bandwidth is at near capacity, you're likely having issues with other protocols as well. But, if you're using PSTN lines to ultimately connect those calls, who cares how much Internet bandwidth you are using?
Capital costs: Many enterprises aren't rushing to implement VoIP, but rather looking at VoIP when their current telecom equipment has depreciated off the books. Smaller companies can much more easily do wholesale replacements. Larger companies are a tough nut to crack.
What Do You Think?How might you respond to these points? Leave your thoughts in the comments.
Power or high-speed Internet connections are unreliable: Landlines phones can also be unreliable as well, though perhaps less so than your power and moreso than your Internet connection.
The enterprise needs features VoIP doesn't provide: The only example the author provides is E911. However, with the right service provider, E911 is less of an issue. And you can always design a VoIP system so that 911 calls are routed over a traditional landline. That would reduce/eliminate the need for this to be dealt with over VoIP. With a lack of other examples, I have to call BS on this particular point.
High-speed Internet isn't available: There is nothing preventing you from using VoIP internally and still connecting to the PSTN over regular PSTN lines. It requires working with a clever VoIP solutions provider, but rest assured it's possible.
High-speed Internet usage near capacity: See previous points. If you test throughly, you shouldn't see a problem. That being said, if your bandwidth is at near capacity, you're likely having issues with other protocols as well. But, if you're using PSTN lines to ultimately connect those calls, who cares how much Internet bandwidth you are using?
Capital costs: Many enterprises aren't rushing to implement VoIP, but rather looking at VoIP when their current telecom equipment has depreciated off the books. Smaller companies can much more easily do wholesale replacements. Larger companies are a tough nut to crack.
What Do You Think?How might you respond to these points? Leave your thoughts in the comments.
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