If you're a SunRocket customer looking for a new place to go after their recent demise, you may want to give VoicePulse a look. Having worked with the guys on a number of projects for Voxilla and having used their service for a while, I can say without a doubt that VoicePulse is worth the money. If I had to use VoIP to replace a landline dial-tone, VoicePulse, without a doubt, would be on my short list, even if the cable company offered VoIP (which they do).
I had been thinking of VoicePulse during this whole SunRocket debacle. Carolyn Schuk brought those thoughts to the forefront with her recent Voxilla story about SunRocket and VoicePulse. Despite the turmoil in the voip provider industry, VoicePulse has survived and thrived.
VoicePulse came on the scene in April of 2003-several months after Vonage was introduced. When it launched, it was more feature-rich than Vonage. In fact, VoicePulse still is more full-featured than many service providers today.
Unlike many VoIP-providers who have overspent themselves on marketing and customer acquisition costs, VoicePulse has been quietly growing their business through word-of-mouth and a unique marketing arrangement with Voxilla. The biggest hurdle to their initial adoption was a lack of local numbers outside of many East Coast locations. In hindsight, that may have been part of the plan all along-slow, steady, managed growth. Lack of West Coast numbers probably kept things manageable in the earlier days.
The most telling things about VoicePulse, however, is that according to CEO Ravi Sakaria, the company has been at breakeven or profitable for the past three years. That and the fact they have been growing 40% year-over-year, every year. Profit and growth, how many independent VoIP providers out there can say that?
Update: You might also want to check out some other switch offers from some of the other VoIP providers.
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Two other service that you should consider is http://www.broadvox.com (crappy service but superb call quality) and of course http://www.vonage.com (good service but crappy calls).
Broadvox itself is a wholesale carrier. They have a “consumer” service called Broadvox Direct (http://www.broadvoxdirect.com) that they do not advertise anymore. It’s also a little more expensive than VoicePulse. Broadvox also “private labels” the Broadvox Direct service to a number of other service providers.
I would not recommend using Vonage due to their precarious financial situation.
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