Installing a VoIP phone system can lower monthly business phone bills and add extra features, but the transition to this new phone system can be difficult. However, the time and hassle involved is dir…
VoIP in the Call Center. Could be a great way to make some cost cutting pay off while increasing customer relations. IT sounds like a great idea, simple, cost effective, and will link all your employ…
Photo courtesy of iStockphoto, Image# 5747813The past few weeks have been challenging for me on a number of fronts. As far as challenges related to this posting go, I managed to drop my personal lapto…
Photo courtesy of iStockphoto, Vitaliy PakhnyushchyyIt's funny, we hear a lot about free calls on different services. While that's great for the end user, those free calls cost someone and com…
I remember when I went through buying and selling real estate last year. Lots and lots of faxing. I tried desperately to use voice over ip solutions to send faxes. For the most part, they failed. I si…
My friend Alec Saunders is having a call at 11am Eastern Standard Time (GMT-5) related to phishing-hackers setting up legitimate-sounding or looking sites upon which to capture your private informatio…
Phil Wolff at Skype Journal points out a rather amusing fact: in order for authorities to snoop on Skype calls, spyware has to be installed on the Skype PC. The scary thing? There's a legitimate c…
In theory, a terrorist in another country could make call through a VoIP provider here in the U.S.. If this were to happen and the government wanted to "spy" on the terrorist's communica…
This mass hysteria about being able to make WAV files of VoIP conversations, while only recently brought into the forefront with a tool called SIPtap, is completely unwarranted. In short: if someone c…
Sipera Systems, a company that provides VoIP security solutions, has released a series of 4 security advisories related to the security of the beleaguered Vonage. Three of the four vulnerabilities are…