Using VoIP for agency can be a great way to take the small business to the next level of service and communication. The introduction of voice over internet protocol, nonetheless, can be a challenging …
A new In-Stat forecasts report has predicted that IP phone shipments, both consumer and business IP phones, will be in excess of 40 million units by 2015. The market movement towards IP telephone syst…
Avaya has introduced the latest version of its SMB unified communications suite, IP Office 6.0.
"Though the provider has doubled multi-site network support capacity to scale up to 1,000 users, A…
CounterPath has introduced version 3.0 of its Bria softphone.
"Over the past year, Bria's enterprise users made three things clear: They're adding Macs, they're committed to OS X and…
CTI Group this week announced a partnership with CommPartners Connect to bring CTI's SmartRecord IP hosted VoIP call recording solution to the small and medium sized business markets.
"By par…
I published an article today at VoIP Planet looking at BroadSoft and Acme Packet's recent announcement of a series of enhancements to their joint SIP trunking solution for large enterprise custome…
Photo courtesy of iStockphoto, Image# 8082736
At VoIP Planet, I published an article this week looking at Verizon Business' launch of a new managed service which offers a hosted version of Microso…
Belkin announced in January that they were releasing a Desktop Internet Phone for Skype. It has a color screen, supports "over 500" Skype contacts, and supports SkypeIn and SkypeOut. The pho…
Trixbox has evolved quite a bit from it's formerly Asterisk@Home, open-source roots. While it's still the open-source PBX Asterisk at it's core, there are two editions: a community-support…
I've always been impressed at the ambition of Grandstream's IP telephones. However, I always found myself wanting more in terms of overall product stability and build quality from these two ph…