Back in the early days of my industry experience, 8×8 was a company I was familiar with only insofar as I knew they had a Check Point firewall and I worked for the company that provided support for them. Nowadays, I know them as a VoIP company, both in terms of providing service through their residential Packet 8 service, many of their business offerings, and of course their patent portfolio, which totals 73.
Carolyn Schuk does an excellent piece on her VoIP Princess blog about 8×8, their history, and how they compare to the competition. What I did not know was that they started a residential VoIP offering well before Vonage did-back in 2002!
While 8×8 still maintains the Packet 8 service, they make more money on less price-sensitive business customers. Their product portfolio is quite impressive. Unlike Vonage, they are profitable, yet somehow their stock price is lower than Vonage's. Go figure.
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A two year old glowing review of a company that can’t seem to resist incessant spamming of former customers. They refuse to stop sending their “your credit card is about to expire” messages long after I’ve ceased doing business with them and their only response is that Customer Service cannot stop the messages. Really, if they can’t manage a mailing list of customers long gone, then how responsive would they be with a more complex issue?
4 very nice sharing, thank you manage your site
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