I am getting busier, or at least have less desire to muck about with new services these days. When I do take the time to try something new, it had better work right the first time without an excessive amount of manual reading.

Phone Fusion is a service I was turned onto by a PR agency. It promises to be better than GrandCentral in many ways, but my initial experience is a bit rougher than GrandCentral. Some of that can be attributed to a rework that is currently underway, but others are things that I feel they should have gotten right out of the gate.

For example, voicemail greetings. In GrandCentral, I can click on a button the website to have it call me so I can record my greetings. Or, I can simply call my GrandCentral number, it knows me, and I can change that stuff.

The initial process on PhoneFusion reminds me of setting up the voicemail for a typical user on a PBX. Dial your number, press pound, enter your access code, etc. Too much work. I understand why some people never set up their voicemail greetings, much less use their voicemail. It's too complicated!