voip
SimpleTicket Offers VoIP TAPI
Filed in archive Development Tools by robyn on February 2, 2006
BlogPicture

SimpleTicket is a new open-source trouble ticketing system. I've talked (well, emailed back and forth) with Alexander Muse a little about SimpleTicket and I have come away impressed.

It runs on Ruby on Rails and has some Ajax features, both of which are so diggable that they quickly sprung to the front page of Digg earlier this week.

Of course, when I noticed they supported TAPI integration for VoIP I had to let you all in on it.


Looking for RSS feeds for users and techncians? SimpleTicket offers RSS. How about tagging for tickets? SimpleTicket uses Tags. How about TAPI integration for VoIP? SimpleTicket offers TAPI. Want to offer users transparency into the ticket resolution process? SimpleTicket offers complete transparency!



If you are in the market for a very cool, but pre-Alpha, trouble ticketing solution, check out SimpleTicket.

Permalink: SimpleTicket Offers VoIP TAPI
Tags: TAPI  VoIP 
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/14905
img Addthis img Ask img Blinklist img del.icio.us img Digg img Fark img Facebook img Google img Lycos img Ma.gnolia Add this page to Mister Wong Mr Wong img Netscape img Netvousz img Newsvine img Reddit img StumbleUpon img Slashdot img Tailrank img Technorati img Wink img Yahoo

Vote for SimpleTicket Offers VoIP TAPI:

  • Currently 7.20/10
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Rating: 7.20 out of 5 vote(s) cast.
 
Subscribe
Share It
Popular posts from our other blogs:
RSSrss
See all blog subscribe options
Google google
What is RSS?
Yahoo! yahoo
Addthis Subscribe using any feed reader!
Bloglines Bloglines
Newsletter

TwitterFollow us on Twitter!